State Farm® Insurance Agent Rick Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathryn Risch
August 28, 2026
"Selling current homes out of state, then purchasing a home here in Indy, plus combining households, our insurance needs have been a gradual and sometimes complicated process. From my first phone call with Gabby, followed by many more, I have appreciated Gabby’s friendliness, patience, knowledge and willingness to research my questions and explain the results. She responds quickly and always follows through on whatever she says she will do. As a longtime State Farm customer from a different state, making the transition to Indiana State Farm insurance has been an easy, smooth experience. So glad we followed through with this family recommendation of a local agent! Thanks, Gabby!!"
"Thanks so much for the amazing review, Kathryn! We really appreciate your support here in Indianapolis. Just reach out anytime if you need us - we’re here for you. "
Edward Rodgers
August 28, 2026
"Ken gave excellent customer service! He was very courteous to his elder!!! HIGHLY RECOMMEND 👍👍👍"
"Edward, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Indianapolis insurance team is always here and happy to help. "
Sherry Sharp
August 27, 2026
"Very good, Great great great."
"Thank you so much for your kind review, Sherry! If you need insurance assistance, we are just an email or call away! - Rick Smith, your State Farm Agent "
Keisha Love
August 26, 2026
"Rick always gets whatever you need done in timely manner gets any questions you have answered professional I would recommend Rick to anyone"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Indianapolis to know you had such a great experience with us. "
Gav D
July 27, 2026
"Just got off the phone with Ken from State Farm in Rick's office. Very personable guy, had a good conversation with him. Highly recommend him to anyone seeking insurance."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jerry Green
July 15, 2026
"Gabbi from STATE FARM gave me a quote today by text later we talked and she went into full detail of everything imaginable. She took her time. She explained everything on my auto everything on my homeowners , she did an outstanding job spent over an hour and a half on the phone with me today and it was a pleasure with someone who would take the time and give me examples of every detail in the Insurance world ! this girl needs a raise bad she was fantastic. I’ve chosen them now for my homeowners and my auto. she saved me over $800.00 per year and that means a lot to me!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Indianapolis. "
mason cornett
May 19, 2026
"My agent was Ken he was really nice and patient and helped me with everything I needed"
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!
Rick Smith - State Farm Insurance Agent"
terry rickman
May 8, 2026
"Ken was awesome got me a quote on my pick up and very affordable."
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Indianapolis.
Rick Smith - State Farm Insurance Agent"
Drea Gettis
May 5, 2026
"Long time customer and great customer service."
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Indianapolis office. Thanks for trusting us for your insurance needs.
Rick Smith - State Farm Insurance Agent"
Deidra M
April 30, 2026
"My experience getting signed up has been so smooth! Great price! Also had the kindest person, Ken, helping me an answering all of my questions!"
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!
Rick Smith - State Farm Insurance Agent"
Zika
April 20, 2026
"Honestly, the best and most professional agency.
If you want professional, polite and above all knowledgeable agents then you should do your business with this agency. They've helped me from the start and were there for the whole process.
Especially Gabby. I have only best words for her. Professional, persistent , courteous and above all she knows her job.
Most important, she didn't make me feel just like another policy number. Gabby actually treated me as a person, dedicating her time and skill to help me."
"If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dominique Abram
April 17, 2026
"Gabby was incredibly helpful in securing me a great rate and explaining the setup process thoroughly."
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.
Rick Smith - State Farm Insurance Agent"
william burnett
March 20, 2026
"Very nice glad I came back"
"We appreciate the kind words, william! Our Indianapolis team is always happy to help. Thanks for choosing our State Farm office!
Rick Smith - State Farm Insurance Agent"
Adrianne Hawthorne
March 17, 2026
"Every time I needed assistance Gabby and Rick Smith State Farm had my back. I am very grateful for them. I cannot thank them enough."
"Thank you, Adrianne! Your feedback is a great reminder of why we love what we do.
Rick Smith - State Farm Insurance Agent"
MagixIroh
February 13, 2026
"Ken was a great agent! He helped me lower my rates by a little less than halve."
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Rick Smith - State Farm Insurance Agent"
Jessica Isom
February 12, 2026
"Ken helped my mom change insurance plans to get better coverage. He was patient and helped her understand all the details of her plan. He made the process quick and easy."
"Thank you for the review! We’re happy we met your expectations, Jessica. We are always here when you need us.
Rick Smith - State Farm Insurance Agent"
Edgar Vazquez
February 4, 2026
"Keneth was very helpful and knowledgeable. He followed up and went above and beyond to meet our expectations. The switch was very easy and our rate is fair but with all the State Farm guarantee and service. Got all the documentation and insurance cards thru the app immediately."
"Wow, thank you,Edgar! We’re so grateful to have amazing customers like you. – Rick Smith - State Farm Insurance Agent"
Sharon McKinley
December 30, 2025
"Br’y and the Rick Smith State Farm Agency are very professional and helpful. My questions are always explained well and often they provide the answers before I think of the questions to ask. The service is excellent and I will continue to have Rick Smith provide all of my insurance needs!! 5 out of 5 ⭐️⭐️⭐️⭐️⭐️!"
joe fanelli
December 19, 2025
"Was extremely helpful and put in a lot of work for me to get a better rate than everyone else I’ve spoke with!"
Adolphe Muhindo
December 8, 2025
"I am very happy that br'y helped me today. I am very happy to see that I have been helped by her. God bless you."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Chris J
November 26, 2025
"Gabby was amazing. She was very polite, helped me bundle my insurance, gave me quotes on everything I wanted and more."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Demi Smith
November 20, 2025
"It was a pleasure working with Ken! He did his best work today! He found me a much cheaper quote than what I was paying with progressive. I just saved a whole lot of money switching. Thanks again Ken!"
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
La Kwan Johnson
November 20, 2025
"Agent was professional and knowledgeable. He helped me save much-needed money. True blessing....thanks!"
"If there is anything else we can do for your insurance needs, just let us know!"
Moses Alabi
November 20, 2025
"Very friendly and knowledgeable. I would recommend him to my family and friends. Thank you for helping getting better rates and policie"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Koralee Dillard
November 17, 2025
"BR'Y WAS VERY PROFESSIONAL AND COURTEOUS TO ME IN EXPLAINING MY POLICY TODAY. SHE IS AN ASSET TO THE COMPANY. I HAVE BEEN A MEMBER SINCE 1959. BR'Y EXPLAINS THE POLICY IN DETAILS AND ANSWERED MY QUESTIONS VERY POLITELY. I AM GRATEFUL TO BE A MEMBER AND THE COVERAGEFOR MY 2008 HONDA CRV."
"Mrs. Dillard thank you for all your support. I look forward to seeing you soon. "