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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Kraft

May 9, 2025

5  out of  5
rating by Rick Kraft
"Great prices and customer service"
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Shihching Chen

May 8, 2025

5  out of  5
rating by Shihching Chen
"Moving into the apartment in a rush. Ken has been very helpful getting everything I need for the insurance!"
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Seda Ngangu

May 7, 2025

5  out of  5
rating by Seda Ngangu
"Ken goes above and beyond to ensure I get taken care of! Thank you sir!"
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John Koontz

April 21, 2025

5  out of  5
rating by John Koontz
"Ken went out of his way to help with my needs and questions"
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Darryl Hope

April 15, 2025

5  out of  5
rating by Darryl Hope
"Very professional and patient. Knows the product being solicit"
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Jean pitherson Dominique

March 26, 2025

5  out of  5
rating by Jean pitherson Dominique
"i work with ken Everything is perfect… good service!!!"
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Steve Warman

March 18, 2025

5  out of  5
rating by Steve Warman
"Ken was very helpful and pleasant to work with"
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Milka Mora

March 14, 2025

5  out of  5
rating by Milka Mora
""Ken was extremely helpful explaining all the policies for auto, renters, and life insurance! Thanks for all your help and time spent we me!""
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neil ramolia

March 14, 2025

5  out of  5
rating by neil ramolia
"Worked with Gabby who was absolutely fantastic. Responded quickly and was always very helpful. I strongly recommend talking to Gabby for any insurance related questions."
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Kelly Agwuibe

March 14, 2025

5  out of  5
rating by Kelly Agwuibe
"Gabby was very helpful with helping me get renters insurance and switching my auto insurance off"
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Brendan Wall

March 14, 2025

5  out of  5
rating by Brendan Wall
"Gabby is an absolute delight!!! She helped me setup my first car insurance policy on my own AND renters insurance and she’s always so patient and answered all my questions!! 100/10 recommend giving Rick Smith’s office a call for anything you need!"
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Zika

February 21, 2025

5  out of  5
rating by Zika
"Professional, polite and friendly. Gabby or Ken, it doesn't matter. They are both more than capable of resolving any issues and helping with your coverage. I recommend this agency to all."
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Rahul V

January 30, 2025

5  out of  5
rating by Rahul V
"I had a great experience working with Gabby, she explained everything in detail and helped me to make the correct decision!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Adams

January 30, 2025

5  out of  5
rating by Brian Adams
"Very professional and friendly people"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paulette Egolf

January 30, 2025

4  out of  5
rating by Paulette Egolf
"Ken was extremely helpful explaining all the nuances of my renters and car policies! Thanks for the extra time spent we me!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Carrie Jillson

January 27, 2025

5  out of  5
rating by Carrie Jillson
"My transition from my insurance to this new insurance was so quick and easy. The agent was professional and knowledgeable. Great experience"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yalonda Campbell

January 23, 2025

5  out of  5
rating by Yalonda Campbell
"Gabby was amazing. She was consistent and patient when i had a death in the family. She is very knowledgeable! Glad to be apart of thr State Farm now."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Summer Hess

October 23, 2024

4  out of  5
rating by Summer Hess
"Had a negative experience when I 1st came to this office but since then, Gabby has been a huge help and has turned my negative experience into a positive. Still don’t like how State Farm as a company bills. It’s confusing for the office staff let alone the customers."
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Nick’Naack Tv

October 16, 2024

5  out of  5
rating by Nick’Naack Tv
"Rick was great ! He always gives the best service and professionalism !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you're satisfied with our service and professionalism. We strive to do our best. I look forward to continuing to serve you. Rick "
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Carolyn Miller

October 10, 2024

5  out of  5
rating by Carolyn Miller
"Rick and his staff are awesome to work with"
We responded:
"Carolyn! I appreciate your feedback. It's a pleasure working with you and we're glad to hear that you enjoyed your experience. We're here whenever you need us. "
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Kimberly Shaw

September 27, 2024

5  out of  5
rating by Kimberly Shaw
"Each time that I need assistance with any of my insurance needs, Gabby Galarza is very quick to respond, quite knowledgeable and takes action to handle my requests quickly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gabby was able to assist you quickly and efficiently. Our team always strive to provide knowledgeable and responsive service. We truly appreciate your trust, and we are here whenever you need us. "
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Lee Parrish Parrish

September 18, 2024

5  out of  5
rating by Lee Parrish Parrish
"Excellent professional service"
We responded:
"Lee, it's always a pleasure working with you, and I want to personally thank you for your kind words. I ultimately glad to hear that you're happy with our services. Our team is always here to provide experienced professional support. We appreciate your trust in us. "
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Adrienne Reiswerg

September 18, 2024

5  out of  5
rating by Adrienne Reiswerg
"I switched to this agency yesterday, partly because of lower price than my previous policies with another company. A large part was the excellence and professionalism of Rick Smith and my agent, Gabby Galarza. Gabby especially has taken lots of time to explain everything carefully, compare policies equally, and keep up my coverage-to- premium ratio in my favor as much as possible. I'm tremendously impressed and recommend them highly."
We responded:
"Adrienne, thank you so much for choosing us. I'm pleased to hear that you're happy with the service Gabby provided. It's also great to know that Gabby took the time to carefully explain everything and made sure you got the best coverage for your budget. I appreciate your recommendations and look forward to continuing to provide excellent service. "
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Amanda Stearley

August 23, 2024

5  out of  5
rating by Amanda Stearley
"Ken was great to work with. The process was seamless, and he saved us a decent amount of money on our policy!"
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Kayleigh Burris

August 20, 2024

5  out of  5
rating by Kayleigh Burris
"I was beyond pleased with the fantastic customer service I experienced today. Ken took the time to find me the best rates and coverage all while making sure he patiently answered every question I asked or had concerns with. Thanks Ken, you gave me one less thing to worry about!"
We responded:
"Thank you for sharing your experience, Kayleigh! We're so glad to hear that Ken provided you with fantastic customer service and took the time to find the best rates and coverage for you. It's great to know he was able to address all your questions and concerns, giving you one less thing to worry about. We're always here to help whenever you need us! - Rick "