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Receptionist - State Farm Agent Team Member

Full Time in Indianapolis, IN

Responsive recruiter
Benefits
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Grow Your Career with a Leader Who Invests in Your Success!
At our agency, we believe that your growth and success matter. Led by Rick, a 36-year industry veteran, we are committed to providing a supportive, high-energy work environment where you can thrive, develop new skills, and achieve your career goals.
Rick’s journey with State Farm began in operations, where he gained invaluable experience before advancing into management roles and eventually becoming an agent in 2000. Under his leadership, our team has earned multiple State Farm awards while remaining deeply involved in community service and outreach.
We know that strong leadership and mentorship are key to career success. As a proud Indiana University alum and Kappa Alpha Psi Fraternity member, Rick has built a culture that values teamwork, leadership, and professional growth—because when you succeed, we all succeed.
Beyond the office, we value work-life balance. Rick and his wife, married in 2006, understand the importance of family and personal fulfillment. Their daughter now attends Spelman University in Atlanta, GA, and just like we support our own families, we are dedicated to supporting your career journey. If you’re looking for a

career—not just a job—where your contributions are valued, your hard work is recognized, and your growth is a priority

, we’d love to talk to you. Join a team that invests in you and helps you build a successful future!
ROLE DESCRIPTIONRick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $16.00 - $20.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none